Contact information

Contact

At thecrushhk, we are committed to providing excellent customer service and ensuring you have the best possible shopping experience. If you have any questions, concerns, or feedback, feel free to reach out to us using the information below.

Our support team is here to help with all inquiries related to orders, shipping, returns, refunds, and more.


How to Contact Us

Email:
For any questions or support, please contact us at:
support@thecrushhk.com

Phone:
If you prefer to speak with us directly:
+1 814-397-9009

Address:
thecrushhk
24823 W Northwood Dr, Olmsted Falls, OH 44138, United States


Customer Support Hours

We aim to respond to all inquiries within 24–48 business hours.


Order Assistance

If you need help with an existing order, please include your order number and relevant details in your message. This helps us support you faster.

We can assist with:

  • Order status updates
  • Tracking information
  • Product inquiries
  • Returns & refunds
  • General feedback

Returns & Refunds

For detailed information, please refer to our Return & Refund Policy page.
If you still have questions, don’t hesitate to contact us.